Default Prices

What default prices are

For some items, instead of InventoryQuant looking online to find prices, you want to use a set of consistent prices that your team has developed.

How they fit into pricing

During automated pricing, the system checks each item's description against your claim's default-price list (after normalizing spacing and capitalization). When a phrase matches, that row uses the exact match price. Anything without a match continues through the normal pricing flow.

You can also mark a row as Flex. Flex treats the row's phrases as category hints and uses a quick AI check to decide whether the inventory line belongs in that category (for example, "Harry Potter hardback" can map to a hardback-book default even when it is not an exact text match). Flex is designed for normal retail replacements and can reject lines that look antique, collectible, or rare.

Team defaults (owners and managers)

Team owners and managers can maintain a template list that is copied into every new claim when it is created.

While signed in, team owners and managers open Team settings, then scroll down to Default Pricing Settings and Default prices for new claims. You can also adjust defaults on each claim's pricing settings tab.

Each row is one rule. Enter match phrases (comma-separated text that should trigger this price), the unit cost, an optional source link (for example which store the price reflects), and a label (how the replacement line should read when this rule applies). The sample table below lists the same four columns in order.

Per-claim overrides in pricing settings

Each claim has its own copy of the list after creation so users can override the defaults. Open a claim from your Claims dashboard, open the pricing settings tab, and scroll down to Default prices (For the Entire Inventory). There you can add rows, edit prices, narrow or broaden match phrases, remove rules that do not apply to that loss—without changing your team-wide template for future claims.

Categories teams often standardize

Every carrier and market differs; treat the following as practical starting points, not legal or medical advice. Update dollar amounts to match your guidelines and jurisdiction.

• Prescriptions and pharmacy items: Many teams add match phrases for common descriptors (e.g., maintenance meds, generic bottles, insulin delivery supplies) with a neutral retail replacement and source link note. Pair phrases carefully so unrelated medical lines are not caught by the same rule.
• Paper towels, toilet paper, facial tissue: Standard pack sizes (4-roll, 6-roll, 12-roll, mega rolls) can be mapped to mid-tier club or big-box pricing so line items do not swing with daily promotions.
• Trash bags, dish soap, laundry detergent: Useful when rooms list consumables generically; use separate rows when pack counts differ meaningfully.
• Batteries and small electronics accessories: AA/AAA packs, common chargers, and HDMI cables are frequent candidates for fixed replacements when descriptions are vague.

When in doubt, prefer specific match phrases over one overly broad phrase that could incorrectly price unrelated items. Review defaults periodically as regional pricing shifts.

Before you use defaults in production, review your default list with me, sander, so we can confirm the phrases, Flex usage, and prices are set up correctly.

Related guides

For navigation basics, see Getting Started. For editing line items and exports on a claim, see the Claim Workspace guide.